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Operating Tavrik day to day

For the team that will own this after it goes in. The honest summary: it is a small operational footprint, and most weeks there is nothing to do.

What an operator can change, and who Each hospital deployment holds one or more tenants, typically departments. Every tenant has its own policy versions, inspector settings, healthcare pack, connectors, provider keys and enrolled browsers. Three roles: viewers read, operators tune, and only root can remove a guarantee such as patient-detail replacement or policy enforcement, and that removal is audited. What an operator can change, and who Tavrik Pty Ltd, trading as Tavrik AI © 2026 Tavrik Pty Ltd, trading as Tavrik AI. All rights reserved. Deployment One installation, one audit chain, one or more tenants Tenant, typically a department Its own policy, packs, connectors, keys and browsers; nothing shared across tenants Policy Versions; one active Shown in plain English Inspectors Structural: always on Guarantee: root removes Tuning: operator adjusts Clinical pack 37 clinical detectors Categories on or off Connectors Integration engine FHIR, SIEM, Purview Keys, browsers Keys: rotate, root revokes Browsers: revoke in a minute ROLES Viewer reads everything, changes nothing Operator tunes policy, packs, connectors, keys, browsers Root only role that removes a guarantee; audited

The console is organised around the questions an operator actually arrives with, not around the tables underneath:

  • Overview: is anything wrong right now.
  • Traffic: every governed request: what was replaced, which model handled it, and the decision trail behind each row.
  • Policy: the rules in force, in plain English, with what each one has blocked recently.
  • Routing: where traffic is actually going.
  • Audit: the evidentiary record, written as sentences rather than event codes, verifiable on demand.
  • Costs: spend over time and where it goes.
Task How often
Review denied requests and tune policy Weekly at first, then monthly
Enrol and revoke clinician devices As staff change
Rotate connector client certificates Yearly, or per your policy
Verify an audit range Quarterly, or whenever asked
Review operator accounts and roles Quarterly

Certificate expiry is not left to memory: the connectors emit a warning event as a client certificate approaches expiry, and it escalates as the date closes.

Tavrik writes structured logs and audit events to the systems you already watch, rather than asking your team to sit in another console. The signals worth an alert are the connector failures, an integration engine that stops accepting messages, a FHIR endpoint that becomes unreachable, a dead-letter queue that starts growing, and an audit verification that returns anything other than verified.

Delivery is at-least-once with retry and backoff. A target that stays down parks its events rather than dropping them, and an operator replays them from the console when it returns.

A daily timer dumps the database and the audit log, and fails loudly if the database is unreachable, a backup that silently does nothing is the failure mode worth designing against. Copying that directory off the host is your own schedule and your own retention policy.

Binaries and console are replaced from one build, with the previous copies kept in place, so a rollback is a restart rather than a rebuild. Database migrations are an explicit separate step and the services refuse to start against a schema they do not recognise.

There is no tuning of the redaction engine, no model to retrain, and no rule language to learn before the first day: the healthcare pack ships with the clinical recognisers already configured, and policy is authored as readable rules with the underlying form available if you want it.